Caseworkers need a way to manage client records in real-time without needing to carry around client files, which leaves them open to theft, destruction, loss or breach of privacy. Our content management solutions provide caseworkers and staff the ability to scan documents out in the field, creating instantly accessible electronic documents in the client records. With a portable, organized electronic client management suite, caseworkers and staff have secure access to records that are easy to access from anywhere, anytime.
Our content management solutions enable more caseworker accountability with real time reporting metrics that track incoming or missing documents, while improving job satisfaction and reducing case worker turnover. Electronic content management improves the service delivery to clients and other agencies by providing accurate and timely information with ease.